Customizing and Branding

Q: Can I customize the display items with my brand's logo and colors?

A: Absolutely! We offer full customization services for all our products. Provide your brand's logo, colors, and specifications, and our design team will create tailored display items for you.

Q: What is the process for customizing a product?

A: Contact us with your customization needs, and our design team will create a mock-up for approval. Upon approval, production will begin. Custom orders typically take 2–4 weeks, depending on complexity and quantity.

Shipping and Delivery

Q: What are your shipping options and costs?

A: We offer standard, expedited, and express shipping options. Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping amount will be written on official quote.

Q: Do you ship internationally?

A: Yes, we ship worldwide. Shipping costs and delivery times vary by location. For detailed information specific to your region, please contact us.

Q: How long does it take to receive my order?

A: Standard orders typically ship within 5–7 business days. Custom orders generally take 2–4 weeks, depending on complexity. Delivery times depend on your location and the selected shipping method.

Returns and Warranty

Q: What is your return policy?

A: We accept returns within 30 days of purchase for non-customized items. The items must be in their original condition and packaging. Custom items are non-returnable unless there is a manufacturing defect.

Q: Do your products come with a warranty?

A: Yes, all our products come with a one-year warranty against manufacturing defects. If you encounter any issues, please contact our customer service team for assistance.

Technical Support

Q: How do I install and set up the digital display kit I purchased from revvCo?

A: Each digital display kit includes a detailed installation guide. Typically, you’ll connect the display unit to a power source and network (if applicable). Our support team can assist remotely via phone or video call if needed.

Q: I received my order, but one item is damaged. What should I do?

A: We apologize for the inconvenience. Contact our customer service team immediately with your order number and details of the damage. We’ll guide you through the return and replacement process. Photos or a brief description of the issue may be requested to expedite resolution.

Additional Support

Q: Can you build custom stores for brands?

A: Yes, we specialize in creating custom stores tailored to your brand’s needs. Whether you require a branded e-commerce platform or a personalized display solution, our team is here to bring your vision to life. Contact us to discuss your requirements and start building your custom store.

Q: Can I schedule a consultation with your team?

A: Absolutely! We offer free consultations to discuss your display needs and provide tailored solutions. Please contact us to schedule an appointment.